Frequently Asked Questions
Everything you need to know about our premium leather goods.
What materials are used in Willys Wallets?
We use 100% full-grain vegetable-tanned leather sourced from sustainable tanneries. Our wallets are designed to develop a unique patina over time, reflecting your personal journey.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.
Do your wallets feature RFID protection?
Yes, most of our modern bifold and cardholder models include integrated RFID-blocking technology to keep your sensitive information safe from unauthorized scans.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original condition for a full refund or exchange.
Do you offer personalization or engraving?
Absolutely! We offer custom heat-embossed initials on select models. Look for the 'Personalize' button on the product page to add your custom touch.
How should I care for my leather wallet?
To maintain the quality of the leather, we recommend keeping it away from excessive moisture and using a high-quality leather conditioner every 6 months to prevent drying or cracking.